Zomato — bad quality food delivered and no proper response from customer executive

Address:

Vip roaD, Surat, Gujarat, 395007

Hello all,
This is to inform you about incident that happened with me day before yesterday that is 29th of october 2019.
I ordered 2 veg pulao from radhe dhokla vesu branch through zomato india they delivered stale item that was stinking like anything we had guest at home so we called radhe dhokla first they told they cant deliver food and me myslf have to come and receive food from there outlet
Now more surprising was response i got from @zomato india they told to inspect and within few seconds they replied me with a promocode of 234/- (Chrgs of 2 pulaos) and there terms where i have to order for whole 234/- or more to use full amount otherwise it will be dedcuted in 30 days. So according to them we consumer are fool to order from there app. To pay them delivery charge+surcharge too. Have to eat stale food delivered by them. Have to send our guests without eating for whom we ordered. And then also we have to use our own money in way they want. Is this a big brand like zomato india works. Hats off to there policy..
Please share with everyone so that they can be spared by food delivered by this fake companies like zomato.