Zomato — blocked my account (gold and orders)

Zomato has blocked my account. Without any prior intimation. Even there support is not giving a valid reason as to why they thing there was suspicious activity with my account. I have taken 1 year zomato gold membership and even upgraded my gold membership by paying more. But from past 3 months i can't use my zomato account including gold and orders. I have been writing to their support team from past 1 week but they are not responding.
I want the services for what i'm paying such a good amount to zomato and if they can't give it.
Just give my money back.