[Resolved] Zomato — cancellation of order and refund | |
I had ordered food at KFC through Zomato. I paid Rs 514 online for the order. After sometime the KFC restaurant at Saket called me up to tell me that my order had been cancelled because my area was out of their area of reach and the food was not delivered. When I asked them for refund, they told me to contact Zomato. Since last four days, I have sent two mails to Zomato. They say that they will revert to me earliest but no one has either contacted me nor my refund has yet been credited. When I tried to contact on the customer care numbers, they came to be unreachable / non existing. Was this information helpful? | |
Jul 22, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Zomato Customer Care's response Hey Anuj, Apologies for the inconvenience caused to you due to this. Can you please share the order ID or your contact number with us so that we can look into your issues at the earliest. Thank You | |
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