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Zomato — cancelled order

Hi zomato,

I have ordered from captain cook restaurant in hyderabad. My order details are as follows :-

Order no: [protected]
Payment made : paytm ([protected])
Date : april 27, 2019 at 01:33 pm
Phone number : [protected]
Deliver to : near karachi bakery, registration stamp office, malakunta.

Items :

Chicken biryani : 99

As per the chat executive, the order got cancelled due to unreachable of my number. But i didn't get any missed calls alerts also.

But how can you cancel my order at a peak moment where i'm dying with hunger here..?

This is not acceptable from a reputed online ordering site like you. Hope the rightful justice will be made for me in this concern. I have lost my money & time & suffered with hunger. I think this kind of service to a loyal customer is not good for you. You can track my orders for accountability.

Feel free to call me for any queries : @[protected]
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Complaint Status


[Apr 27, 2019] Zomato customer support has been notified about the posted complaint.
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