Zomato — charged cancellation charges | |||
I saty in military area in patiala. I ordered some biscuits, curd and paneer from zomato on night of 31 mar 2020. The cantonment gate told me that they don't allow outside orders because of corona lockdown. I cancelled the order within 5 mins. There was no option to cancel other than to click on ₹75 cancellation fees. There was no food which was ordered, i had just ordered, biscuits, curd and paneer. Still zomato stated that you cancelled the order once it had started preparing. They are not ready to refund my money. Please help me, these times are really hard on me during this lockdown. Was this information helpful? | |||
Zomato customer support has been notified about the posted complaint. | |||
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