Zomato — cheating a customer

Address:

Bangalore, Karnataka

Order no [protected] from fresh menu.

I order the food from my office at sarjapur at 1.. Pm afternoon.
I starved. I waited till 3.30 for my food.
It was not delivered until 3.30.

I left office, reached home and opened zomato to complain about this, which is not possible in app and i see that food is delivered.

I don't know whom and when and where it was delivered.

I left office at 3.30 and until then the food was not delivered.
A person who is starving cant wait until he/she dies with hunger.
I had to step out to eat.

I need my full refund.