Zomato — cheating | |||
Hi We ordered egg puff but bakery person sent veg puff. Cheated me and food wasted. [protected] zomato order id And you're customer service person also not replying. I am typing continually buy not replying What action you will take. The zomato person not replying and the bakery person not lifting. At these night time what should i eat. Cheating bakery Was this information helpful? | |||
|
Zomato customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Chutiyew fakir paise khaaa k bethee hai
Order Number: [protected]
Zomato failed to deliver the order stating that the address was wrong and refused to refund the amount. I think this is a ploy by Zomato to make some dirty money. My order page showed the correct address. In fact we had received an order from Zomato to the correct address just the previous day.
This was the first instance where Zomato delivery executive claimed that the map directed him to some other place and that it was too far away for him to backtrack to the correct address. To make things worse the customer care executive suggested that I pay the delivery boy 30 Rs extra in order to get the food delivered. I refused to pay since Rs 34 was already paid by me as 'Delivery Charges' at the time of billing. This is when the customer care person proceeded to cancel the order and told me that the amount cannot be refunded. I asked for his name but he said he cannot divulge such information. Such a pathetic joke.
Imagine Zomato pulling off such a stunt with hundreds of customers throughout the country everyday and making extra money. I've decided never to order from Zomato again.
Zomato failed to deliver the order stating that the address was wrong and refused to refund the amount. I think this is a ploy by Zomato to make some dirty money. My order page showed the correct address. In fact we had received an order from Zomato to the correct address just the previous day.
This was the first instance where Zomato delivery executive claimed that the map directed him to some other place and that it was too far away for him to backtrack to the correct address. To make things worse the customer care executive suggested that I pay the delivery boy 30 Rs extra in order to get the food delivered. I refused to pay since Rs 34 was already paid by me as 'Delivery Charges' at the time of billing. This is when the customer care person proceeded to cancel the order and told me that the amount cannot be refunded. I asked for his name but he said he cannot divulge such information. Such a pathetic joke.
Imagine Zomato pulling off such a stunt with hundreds of customers throughout the country everyday and making extra money. I've decided never to order from Zomato again.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
7777
Pending
0
Resolved
700
View all 7777 Zomato reviews & complaints
+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
View all Zomato contact information
Dead worst Zomato I spit on you
Cheaters ###
I am deleting this app n I don't encourage this app or services
how how can we provide them wrong address if payment is done..
not got refund also... this how they are making money... stop zomato service.. go for swiggy...