Zomato — cheating, fraud stealing money

Order was incomplete this and then they are not replying on chat it's been more than an hour since then. 200 plus worth of money stolen this is not even the first time.
Before this they didn't refund me money for an order that was not delivered. This time they have not replied to me at all. Let alone lied. Secondly the quality of the food was # too but i guess that's not even half of the problem when they dont even have a customer care number available online these cheapsters think they can fraud people and run a business, pathetic.