[Resolved]  Zomato — cheesecake

Address:Gurgaon, Haryana, 122011

Last saturday i ordered a cheesecake pastry, entire ring. Delivery boy got the pastries smashed. I asked him to take the order back which he refused saying that's not our policy and asked to raise a complaint instead. Its been 7 days, forget about resolution zomato has not even acknowledged my mail. I have send them the picture. Needless to say my experience with zomato compared to swiggy or ubereats has been most pathetic. I have decided never to order from them again
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Jul 15, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
Zomato Customer Care's response
Hi,

Apologies for the inconvenience caused. Could you please share the concerned order ID or your contact details with us so that we can look into your issues at the earliest.

Regards,
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