Zomato — cockroach in california roll from sumo sushi

bruno18

from Noida, Uttar Pradesh

Address:

chanakyapuri, satya marg, New Delhi, Delhi, 10023

MY daughter ordered veg california rolls from Sumo sushi to day afternoon .9 Jun 2019 through Zomato. This is in New Delhi.

Zomato sent the food in sealed cover. The sushi was found with cockroach inside. She has suffered mental agony because of this. We have also written negative review on the Sumo Sushi website.

How can we contact Zomato to refund the money and give compensation for this mental agony? It should be responsibility of Zomato since the food was ordered through Zomato, even though they sent it in sealed cover.

We have sent our driver to Sumo Sushi shop to show him the food with the cockroach inside and to ask for redressal.

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Zomato customer support has been notified about the posted complaint.

Jun 09, 2019

Updated by bruno18 The location of the Sumo Sushi restaurant is Aashirwaad Complex in Green Park, New Delhi.
My driver went to the restaurant. All they have done is refunded the money and given a fresh box of sushi., which noone wants to eat after this episode and at this late time. A complete waste of time, money and effort.