Zomato — delay in order delivery

I've ordered food from kfc thru zomato on 20/11/2019 at 2:05 pm uae time, and in app its shows still preparing in kfc kitchen. I dont think kfc need such time to prepare, and there is something wrong with it.

My order number from zomato is : [protected]

Hope i will get my food ordered asap to eat it!!!

My contact details are,

Phone : [protected]
Email : sabir. [protected]@gmail.com
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Mob.no.- [protected]
Card no.-[protected]
My sodexo meal pass card is credited with 297/- on 10/11/2019 at 9:50pm
Plz look on to the problem and kindly help .
Thank you

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