Zomato — delivery boy denied the duty and said address is wrong and very unprofessional behavior

Address:400077

I order food on zomato today.
Order number - [protected].
Delivery boy denied his duty and said address is wrong. I have ordered more than 50 times from zomato from same address. This is really a big issue because already i waited for 40 minutes for food and stand in sun for delivery which doesn't happened. I am really unhappy with this and hungry as well. This kind of behavior is not acceptable. I need you guys to take strick action asap.
Or else you will definitely loose many customers.
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

To I ordered for food. Amount Rs 1110 is deducted but food is not delivered. So please send my money to my bank account immediately.
On 14th May'19, I had ordered food from zomato. The restaurant was Rajdhani.The payment of RS/- 151.20 was successful but I did not get any order update whether it was successful or not.
Please check the image attached.

Please request my refund.

Thanks,
Ritu Mishra

I had order my food using Zomato app, the delivery time was 14:11 and it got delayed to 15:15 without any prior notice, moreover the delivery agent has refuced to deliver at the requested location instead he is asking me to reach to his location. I need immediate cancellation and refund of my order.

Order No. :[protected]
Ordered from cafe coffee Day 1.5 hour ago. Can't reach the delivery executive. The food is still being prepared. Asked to cancel the order but the support team refused to cancel the order.

I have ordered food that order mismatch so I informed them they said they will refund amount but till today they have not refund amount
Its being more then 1 month but money is not yet refuned by zomato order id ::[protected]
Screw zomato

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7775
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information