Zomato — delivery boy fraud

Address:Durgapur, 713204

I have ordered chicken kabab butter masala worth ₹117/- from zomato, kohinoor hotel, durgapur west bengal on 17th august. Delivery boy name was indranil alias samrat, phone number [protected]. He was not having chance of ₹500/-. He took the ₹500 and absconded. Initially when i called him, he has not responded. Then i have lodge an complaint to local police station, duty officer called him, he picked up the call and accepted his intentionally fault and said that i came back to home and asked customer to come to his house and collect the refund. This is not acceptable at all. Every business should have some kind of ethics. But in this case, it’s a fraud case. It is better to terminate this guy with immediate effect to protect the business of zomato. Otherwise it will effect zomato’s business. If he has not terminated w. I. E, i will raise this issue to higher authority.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7778
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information