[Resolved] Zomato — didn't delivered by time and cancelled order without informing me

Dr. Pratik Chaudhari

from Jabalpur, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	Zomato and Domino's

I ordered pizza from domino
Delivery expected was 10:30pm and after long waiting on 11:05pm i received text your number was unreachable... When i called back to this number they asked your guts didn't allow to enter n delivery boy was waited there for 20 minutes.. Actually there is no gate keeper.. And attitude of responding person was totally unprofessional
They neither talk about delivery aur refund if order cancelled... Or didn't tell anything
And i'm waiting here for food
Very disappointed with service

+2 photos

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Jul 5, 2018

Complaint marked as Resolved

Zomato customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

Zomato Customer Care's response Hi Pratik,

Apologies for the inconvenience caused.

We would request you to please share the concerned order ID or your contact details with us so that we can look into your issues at the earliest.

Thank You

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Comments

Priyank Vora

from Bhusawal, Maharashtra

I ordered food from Rolls on coals Vasai west at 5.13pm it said 40mins Delivery time and it's already 6.35pm and still not received order tried to call rider ones his number was not reachable the next time I called him he said 10mins now it's already 1hr 20mins and still waiting for the order.

raghu musku

from Hyderabad, Telangana

[protected] order ID i placed order at May 28, 2018 at 02:19 PM
this The expected restaurant will deliver your order by 02:52 PM.but stil now i didn't received any call r parcel till now.

raghu musku's reply, May 28, 2018

order got rejected