Zomato — failed to oblige

Address:

560041

I ordered a pizza on zomato which came with a pubic hair on it. On reporting to zomato. The customer care representative named rizwana failed to provide me with a refund for the highly unacceptable food that was delivered. They ate trying to rip off people with their unfair refund policy. This has to stop now. The refund policy has to be changed to provide with a refund.