Zomato — food not delivered;deceptive messages

Address:New Delhi, Delhi

I orderd food from kfc (Moments mall kirti nagar, delhi 110015) via zomato yesterday (21.03.19). My order was confirmed (Order no.[protected]) and the status even showed "in the kitchen". I received a message stating that food has been dispatched. I waited for more than an hour but the food never came. On contacting the restraunt, i found that the food was ready but the delivery boy never arrived.
I tried contacting zomato ([protected]) but none answered.
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