Zomato — food ordered items missing..

I have ordered paneer toofani...2lachcha paratha...2missi roti.. Ndd 4 tanduri roti...in my order tanduri roti is missing.. Ordered to chhabra pure veg and restaurant malviya nagar... Kindly take action against my complaint... Yours thankfully dr ayush saini... This is so unethical and pathetic... U should take serious action against such practises otherwise after a time no one will order food from zomato as it's performance is getting pathetic day by day... Quality is degrading and customer satisfaction is nil... Hopeless performance zomato... Need to be improved
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Comments

IAM didn't oder anything but from my paytm wallet money was deducted to zomato pls check it

I ordered from shwarma jointz for 168 rupees but the valet ate my food since I had paid online I did not get any refund.i feel ashamed to say both Zomato helpline and restaurant no.were unreachable.and they did not give me any assurance of my food .despite me asking almost 200 times that work where my meal is.please take action against them.
I Ordered from Subway through zomato, amount has debited from my account.
Payment was failed due to error in site
Ordered on-31/12/18 Instead of order confirmation page zomato site brought us on first page.

I have not received refund of my failed transaction
Debited amount was Rs 504
Order first accepted by the restaurant and then before delivery they canceled the order, but i haven't received the refund yet.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7777
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information