Zomato — food quality is not good

RakeshK133

Address:

Vaishali, Bihar

Order id: [protected]

I have ordered food (Chicken chilli) on 21-01-20 from one of the zomato listed restaurant, through zomato app. The restaurant name is barbecue live, the quality of food was utter waste, chicken was not fresh and gravy is dry. I raised the request with zomato support, instead of helping they just started convincing me by saying sorry.

I requested them to refund the amount or place the order again or give alternative. Neither i got the order not even my amount.

I have attached food quality picture.

Please refund my amount or place the order again eitherwise i complaint consumer court against quality food problem.

Rakesh
[protected]

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Zomato customer support has been notified about the posted complaint.

Jan 21, 2020

Updated by RakeshK133 ORDER ID: [protected]

i have ordered food(chicken chilli) on 21-01-20 from one of the zomato listed restaurant, through zomato app. the restaurant name is Barbecue live, the quality of food was utter waste, chicken was not fresh and gravy is dry.I raised the request with zomato support, instead of helping they just started convincing me by saying sorry.

I requested them to refund the amount or place the order again or give alternative. Neither i got the order not even my amount.

I have attached food quality picture.

Please refund my amount or place the order again eitherwise I complaint consumer court against quality food problem.

Rakesh
[protected]

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Comments

Kriticka Singh

I ordered a pizza from Zomato my contact no is [protected]. The order which I received was eaten and it was not in a condition to eat. Plz I want my money back or I want a refund. We had ordered through Pizza well.e Karnal.