Zomato — fraud, no cancel, policy, no services payment is not transferable

 
2 Reviews
Ahmedabad, Ahmedabad District, Gujarat
 Madhukar korat on Dec 15, 2018
There no standard payment process if you link your paytm wallet with zomato. Payment is deducted automatically from paytm wallet without any confirmation either from zomato or paytm side. After than no cancled policy or return back policy at both side zomato and paytm. So during payment there no tranfarancy provided to customer about term and condition. Very poor and pethatic service by zomato.

fraud, no cancel, policy, no services payment is not transferable

Complaint Status


[Dec 16, 2018] Zomato customer support has been notified about the posted complaint.
Updated by Madhukar korat, Dec 15, 2018
Your money will be zomato money if cancled order directly from restaurant end they have standard return back policy. And zomato not retune back end customer by saying that there no return back policy on cancled order.

fraud, no cancel, policy, no services payment is not transferable
Updated by Madhukar korat, Dec 15, 2018
See how zomato missgueding customer. Orderd not serve, cancelled, refund but still showing delivered.

fraud, no cancel, policy, no services payment is not transferable
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My order [protected] is not delivered yet and I didn't receive any refund and not related message. In Zomato app its mentioned delivered. I need refund. Trying to reach zomoto customer care but no response

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    Zomato - fraud, no cancel, policy, no services payment is not transferable