Zomato — horrible service experience | |||
Ordered via your app on domino's. The valet didn't pick up calls after calling me and telling me to come outside as he had arrived. He wasn't there. I kept calling him but he didn't pick up. Kept talking to your support and they said to contact domino's number. Did that and somehow was able to contact the valet second time and he said he was coming. After that kept talking to support still and domino's again again but neither zomato nor domino's did something. The valet started cutting the calls and later switched off his phone. Zomato shouldn't take orders for domino's if you people don't want to talk responsibility at all for the order. You are the ones connecting us to the domino's. It's your duty to sort out issue with any order made via your app. Your support could've atleast tried contacting the outlet at which the order had been placed. Thanks to you people even though i kept talking to support your app showed order as delivered. Was this information helpful? | |||
Zomato customer support has been notified about the posted complaint. | |||
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+91 83 7509 7031 [South]
+91 83 7507 3452 [North]
+91 83 7509 2754
139-P, Sector 44, Gurgaon, Haryana, India - 122002
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I used the code according to this I am supposed to receive cashback in paytm from rs.20 to 250 and should be received within 2 hours of order confirmation but didn't received any cashback since 72 hours this is rubbish customer care executive also not helping
Zomato email id: [protected]@gmail.com