Zomato — hygiene issue and fooling customers with fake policies
Vvaishali3012 on Jun 3, 2019
As i have a zomato gold membership! So i visited dumb and dumber restaurant. I know u can say that why would i go there as the name says dumb n dumber!!! So let me tell u the whole scene n i know that nothing can change!! It's a bhadaaas nikalo portal n u don't give a damn to any complaint! But still m trying! So what happened - i went there used my zomato on one plus one food n drinks.. After that i ordered third dish which was excluded zomato gold.. But later i realised that i can't have it all.. So i asked the waiter to pack as it's a third dish excluded zomato gold!! As m paying 200 bucks for that.. Manager came n informed that it can not be packed bcz as per zomato policy!! "so as per benefit which is absolutely not free of cost i have paid for that benefit!"
Then i said i already had zomato gold food it's excluded n i had only 3 pieces of paneer!!
So i[censored] could pack this or i can give this to the one who is needy!
But he arrogantly said no!
So as per ur policy u can throw this dish to the dustbin but can't pack?? Or there is an intension to serve this to other person!! (Hygiene ko maro goli) paisa bi toh kamana h!!!
So as a membership holder it's my mistake that i should not order three dishes!! If i do then has to finished all of it till i vommit!!
Don't u think it customers wish to order three or four n so on dishes.. U can deduct the one plus one... Later if anyone want to order he should do that!!
Well i know it's just complaint who h will never resolved bcz ur customer support was also accepted that nothing will change!!
[Jun 03, 2019] Zomato customer support has been notified about the posted complaint.
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