Zomato — i am complaining about delivery late, non-veg meal, and not solving my issue

Address:

Bangalore, Karnataka, 560075

I am extremely disappointed with zomato. I am using zomato for a long time now. I was quite happy with the service but today what happen which has shaken my trust in zomato.

1st order:
Restaurant: gurukrupa paratha house
Order number: [protected]
Date: november 30, 2018 at 07:57 pm
Location: bangalore

2nd order:
Restaurant: eat. Fit
Order number: [protected]
Date: march 19, 2019 at 12:26 pm
Location: bangalore

I am pure vegetarian and i do not allow any egg or non. Veg products in my house. Today again they deliver wrong order and i also raised complaint for the same but they did not provide any support to me.

I am reaching again and again to customer service team and but they do not bothered to reply. I don know what they are doing?

I believe that they have not right to break or disrespect my belief in this way. I want to share this experience with all zomato users, so they will be aware of such possible encounters.

I really feel pity for an organisation like zomato. Sorry but you have lost one of your valuable customers today.