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Zomato — I complained for bad behaviour of zomato customer service but my account has been banned.

I ordered something and due to bad packing I asked for a partial refund, I was given refund in credits. But when I was complaining, the customer support heard me for more than 2 hrs and then they changed the person and asked me to explain everything again, I still have the conversation's screenshots. They refunded me after proving me wrong for 3hrs and they blocked me from Zomato.
Instead of taking action on customer support person they removed me from Zomato.
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Complaint Status


[Feb 01, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    4618
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
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    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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