Zomato — incomplete order but money deducted and having not refunded yet

 
3 Reviews
India
 Chandrani Hazra on May 15, 2019
I have not received the refund of the money that was deducted from my account as the order was incomplete due to some technical problems. Although it was showing incomplete transaction it has deducted rs.200. I made the order through zomato on 14.05.2019 at 6.12 p. M. And my order number is [protected]. Please do the needful so that i can get my refund asap.

Complaint Status


[May 15, 2019] Zomato customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Zomato has locked my account, because I was genuine about the quality of the food, as I always call a spade spade, thr were instances were I complained about the quality of food, so in return they locked my account.
We have placed an order in yesterday night.
Order number [protected] for the amount 174.22/-. It got deducted but order is not placed. Could you please check and revert on the same.
The order placed from [protected] mobile number.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    15%
    Complaints
    2569
    Pending
    0
    Resolved
    392
    phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    location
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    Zomato - incomplete order but money deducted and having not refunded yet