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Zomato — misbehaving delivery boy from zomato

I ordered cake at 3.30 pm today from cake 24x7 vasantkunj. Delivery boy sonu @ [protected] came..

Delivery boy told he rang door bell and kept cake out side door as my wife get delayed by 5 min in opening door..

In 5 min he told my cake got stolen.
This guy taken it back and when my wife called to check, he start misbehaving.

She recorded all communication.

I will do police fir against zomato and sonu, for this if zomato not take quick action.

This is not about cake or any delivery boy from zaomato.. But this is reputation of zomato.
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Complaint Status


[May 02, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    4628
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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