Zomato — money deducted from account but order is not placed.

vshweta

Address:

New Delhi, Delhi, 110007

I placed an order of 185inr on zomato. I paid the money using sbi net banking. The money was deducted from my account but i did not get any order confirmation from zomato. When i checked "my orders" section on zomato, it was empty.
I have left a message to zomato but haven't got any reply. I need my money back and i am gonna stop ordering from zomato. I will also ask other people to do so.

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Comments

chandanr91

I have ordered hakka noodles through zomato. It was smelling badly when i open that. Zomato doesn't have FSSAI licence. Action to be taken against zomato

Azhar Rayni

I was calling my order by mistake because of coupon code was not successfully applied. Zomato didn't gave my refund

Azhar Rayni's reply, Jan 5, 2020

I was cancelling my order because of coupon code was not successfully applied. zomato chat customer service executive is talky very rudely. Zomato didn't gave my refund.

Azhar Rayni's reply, Jan 5, 2020

Here is my order receipt snap which is taken from my email

Azhar Rayni's reply, Jan 5, 2020

Here is another snap...my coupon code is not working and my amount was also deducted

Azhar Rayni's reply, Jan 5, 2020

Please find my order and initiate my refund

Sam Tripathi

I had placed an order with a resturant nd also done a payment but after 15min resturant called me and said we are unable to deliver the order and cancelled my order this happen witj me two times

Order id-[protected]
Order id-[protected]

Mukesh kumar Agarwalla

I had placed order on chef style, order was placed at 8:30 pm and order was not delivered by 11pm . My kids were starving due to no delivery of food, I had to feed them with Maggie. Zomato team is not taking any responsibility for non delivery and and not even agering to delisting the restaurant from.theri vendor list.