Zomato — money deducted from bank a/c but food not delivered

1 Review
 Hazra A on Oct 11, 2018
I had ordered food from arsalan, kolkata on 08.10.18. Once the payment was processed and money deducted from my bank account, i was told that i will be redirected to the site in a few seconds. After a long time, no further communication was made to me for my order neither my food was delivered. I have not got my money refunded after 3 days. Please see that i am no more harrassed and get my refund as soon as possible.

Complaint Status

[Oct 11, 2018] Zomato customer support has been notified about the posted complaint.
Updated by Hazra A, Oct 12, 2018
Received no communication from zomato about the status of my complaint.Money is yet to be refunded.
Updated by Hazra A, Oct 14, 2018
Money has not been refunded and no correspondence from zomato.very poor service in dealing with customer complaints
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    Zomato - money deducted from bank a/c but food not delivered