Zomato — money deducted from bank a/c but food not delivered

Zomato — money deducted from bank a/c but food not delivered

H Hazra A from Kolkata, West Bengal

I had ordered food from arsalan, kolkata on 08.10.18. Once the payment was processed and money deducted from my bank account, i was told that i will be redirected to the site in a few seconds. After a long time, no further communication was made to me for my order neither my food was delivered. I have not got my money refunded after 3 days. Please see that i am no more harrassed and get my refund as soon as possible. Was this information helpful? No (0) Yes (0)
Zomato customer support has been notified about the posted complaint. Oct 12, 2018 Updated by Hazra A Received no communication from zomato about the status of my complaint.Money is yet to be refunded. Oct 14, 2018 Updated by Hazra A Money has not been refunded and no correspondence from zomato.very poor service in dealing with customer complaints
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