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Zomato — my order got cancelled and my money is not refunded.

I ordered kfc from zomato on april 20th with order id#[protected] amount to rs.833 paid through my debit card.
I didnot received any calls from zomato and my ordered got cancelled with the reason that "not able to contact".
It is not my fault that zomato was not able to reach me. I shouldn't be charged for something i didnot receive.
I want my refund back.
my order got cancelled and my money is not refunded.
my order got cancelled and my money is not refunded.
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Complaint Status


[Apr 29, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
    4609
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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