Zomato — my refund amount not received yet | order no [protected] / [protected]

Address:Nanal Nagar, Ring Road Hyderabad, Hyderabad, Andhra Pradesh, 500028
Website:Zomato Application

On 30th november, i had tried to order online with shah ghouse cafe & restaurant however my payment got failed but amount has been deducted 181 rupees.

Again i tried and payment got failed and again my amount got deducted 181 rupees.

I wrote 3-4 mails on their escalation id [protected]@zomato.com they informed we will received the refund in 5 to 7 working days however i haven't got any response or refund yet.

Even chat support also is not working there is no way to communicate with them or any number to call for complains

Please have a look into issue and refund the amount as soon as possible.

Shah ghouse cafe & restaurant
Order number: [protected] / [protected]
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Zomato customer support has been notified about the posted complaint.
Dec 16, 2019
Updated by Syed Sharjil
Still no response from anyone
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Still.i haven't heard anything from Zomato people yet

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