Zomato — no cash refunded

Address:Chennai, Tamil Nadu, 600125

I have ordered 2 items on 26/2/18 at 8pm from dindugal talappakatti ramapuram for rs.610.32 through zomato. But no reply after that even after deducting the amount from my account. Transaction ref no.[protected]
Narration9gxp44udptzgly/razprazorpaysoftware
I didnt receive my order and no refund of cash.
I called the hotel and asked about thr order. They were saying no order received. I called porur branch also they r also said the same.
We value our money and pls refund the cash
Please do the needful
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Feb 27, 2018
Updated by nishakrishna narayan
No reply from zomato.Cash debited from account and still now no tefund
Feb 27, 2018
Updated by nishakrishna narayan
On[protected] i ordered food through zomato from dindugal thalappakatti, ramapuramat 8pm for rs.610.32. I didint receive any calls or infoemation after that. My cash got debited from account. So i called hotel and enquired abput it. They dont have any information
I didnt get order and no cash.
Transaction ref.[protected]

Please do the needful as we all value our money
Complaint comments 

Comments

First time i tried to pay Rs.270 but app showed payment incomplete but money was deducted...once again i repaied and order got confirmed and got delivery...but money was deducted 2 times...pls send tat money back of Rs.270
2times money cut than call me delivery boy not available and I'm say my money return but 5days going not come to money my account.

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