Zomato — no proper service and no value to the customers

Address:

Ranga Reddy, Andhra Pradesh, 500084

Yesterday i have ordered food at 10.30 pm, order has confirmed by restaurant and even delivery guy called me and told that order will be prepared in 5 minutes then he will start. Waited for 30 minutes no update from zomato or delivery guy or hotel. I called up delivery guy number which is showing in zomato. He said that he is not assigned to my order... Wondered.. Zomato customer care not at all responded to confirm whether my order cancelled or not also.. Hotel got closed by that time. Finally at 12.30 in the mid night zomato responded saying ur order cancelled please order another... Who will serve at that time. Bcz of there stupid services we starved entire night.. Don't belive zomato services.. They are not bothering about customers.