[Resolved]  Zomato — no response to my refund issue from zomato

I had ordered a cake from zomato on 17th july 2019 and after half hour of confirming my order, the owner called me to say that the cake is not available and that i have to cancel my order. So i cancelled it and complained about the same to chat support and they said i should mail this to [protected]@zomato.com. I did. I mailed 3 more times to zomato. It's been 5 days now. I still havent got the refund and the chat support guys are saying they cant help me. Noone is responding on mail too. This is by far the worst experience at zomato. I want my refund back. Please help.