Zomato — not refunding the balance amount for missing items

Address:Bangalore

Not giving refund amount for missing items in the order, no proper reply and response from the customer service. O toll free number to call also.

They are cheating customers, same happens many times.

Paid 1390 in zomato app for grocery, received 830 worth items and the remaining balance is 686 credit balance is displayed in the bill.

Still zomato customer service not accepting to refund the money and that's their policy.

Cheating the customer and taking extra money is the zomato policy.
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