Zomato — not sending food, no refund either

Address:

560047

We ordered food from rahamms restaurant @ 6:30 pm on sunday 21/7/2019 order no:[protected] & cancelled immidietly, from paytm, they took money also when i asked to send food they r refusing saying it can't be sent, if order has been started to prepare as u said as a reason for not giving money back u can atleast send food like uber eats & swiggy apps if order is cancelled they give food if not refund, u r not giving money back not even giving food this is the worst experience i have ever faced from online food i'm very disappointed