[Resolved]  Zomato — online payment done but order not received

Address:Bangalore, Karnataka

I have paid an online amount of 407/- and my order is not accepted or received.

The money got detected from my bank account and i received a debuted message as well.

But further to it. There is no order receipt alert or have not received any information regarding the same.

Neither the hotel person has received the order itseem.

From which end is the issue?? From zomato or the hotel dealer??

Need an action on the same and revert of money back.
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Nov 8, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Zomato Customer Care's response
Hi, please share the order ID so that we can get this checked
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