Zomato — online restaurant prepaid order not delivered/ app says it has been delivered

Sajjad Naqvi

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110025
Website:	www.zomato.com

Ordered food from amenia restaurant (Prepaid), the app is showing that the order has been delivered but i did not receive the order.
Restaurant said that the delivery boy denied to deliver the order.
Delivery boy is not answering the phone.
Need immediate attention to this. How could anyone mention that the order has been delivered without actually delivering it.

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Comments

Shivangi Dwivedi

from New Delhi, Delhi

The delivery guy had the wrong address.Despite telling him thrice that he is standing at the wrong address, he took another 30-45 minutes. the address had road no 43 whereas the address he had said road no 4.
by the time food was there it was all soggy.