Zomato — order cancellation and refund problem

Address:

Ahmedabad, Gujarat, 380015

I have order food on 11.01.2019
But the restaurant was not giving confirmation of order till 10 mins
I was getting late coz i have to board a train

So in zomato apps chat i have text them that i m getting late pl cancel my order as it's not confirmed by restaurant after 10 to 12 mins

So after 16 mins chat guy was telling me that your order is confirmed

I have asked chat guy that give me time of order confirmation but he is not giving me.

But i have screenshots here pl check it out

Kindly resolve my problem of payment refund

Thanks,