[Resolved]  Zomato — order cancelled after kept waiting for 2:30 hrs

Address:Hyderabad, Andhra Pradesh, 500081
Website:Zomato web app

I have placed online order in zomato at 10pm from shah ghouse, hyderabad. The order was supposed to be delivered at 10:45pm. We pinged customer care at around 10:40pm as order is still in kitchen. The response from customer care is very delayed. After kept us waiting till 12:15am, they cancelled the order. Worst service from zomato. Should have ordered from either food panda or see swiggy
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May 24, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Zomato Customer Care's response
Dear Sir/ Mam,

Please provide us with more details with respect to your Order for instance, the Order No. etc.
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