Zomato — order cancelled after waiting after confirmation for 2 hrs

The worst worst worst service of yours made my day the worst.. Ordered food through the waste app.. Order confirmed.. Waited for 11/2 hrs and later order got cancelled. Waited upto 4pm, staying hungry. Later i was told that order got cancelled due to lack of delivery boys with you. Then why the hell do you open a shop to cheat people. And the valentines day got ruined due to this good for nothing service of yours. And my money gone. Said it will be refunded within 7 days. And on the 8th day i will be drafting a case at the consumer complaint cell of the government and the whole issue will be escalated to the public. Nobody must be deceived and ruined like this. We also have value for our time and all.