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Zomato — order cancelled and no response from customer care

The order was confirmed and accepted by the restaurant and the payment was done in Shree bhojanalay Kanpur . The Zomato valet called me and told me that there is an issue with address so I cannot deliver I even asked that I'll pick it up from where you can deliver but then he kept cutting calls and said that I'll confirm from the company .. then the order got cancelled from the company without informing me. And there is no response from the customer care too
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Complaint Status


[May 08, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
    4606
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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