Zomato — order cancelled and no response from customer care

The order was confirmed and accepted by the restaurant and the payment was done in Shree bhojanalay Kanpur . The Zomato valet called me and told me that there is an issue with address so I cannot deliver I even asked that I'll pick it up from where you can deliver but then he kept cutting calls and said that I'll confirm from the company .. then the order got cancelled from the company without informing me. And there is no response from the customer care too