Zomato — order cancelled within 10 minutes and the delivery guy was at wrong location when he was calling me...

I has issue with my order placed on 16th august at 5.20 pm of order no. [protected]

Placed on pizza hut..
The rider did not reach the location and he did not call me also.
And i called him first from my end then he said that he is on the way..
And after 10 minutes when i called him he says that i am at the location then i asked him about where was he then he said that he was at wrong location then instantly he said that the order is cancelled from zomato's end
Now i want to ask one thing that if he was on location, can't he wait 5 minutes then call back if i was unresponsive..
He did not wait also.. Nor he tried to contact me
I can send you the screenshots of my calls also. This all happened in the time span of 10 minutes..
At 17.53 i called him for the first time to which he said he is on way
At 1800 hours i again called him to which he said that he was on location but that was wrong location
At 1805 hours he did not pick up the call
At 1811 hours i again called him and then he said that the order is cancelled from the company side because i was unresponsive and then cut the call.

After that call he ignored my every call..

At last i want you to please check the matter seriously and do the helpful
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Zomato customer support has been notified about the posted complaint.
Aug 16, 2019
Updated by Jayesh Bairwa
Money has not refunded also..
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