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Zomato — order has been cancelled by zomato but refund not yet received

We have order some food from zomato and after some time it was cancelled by delivery boy but in the application it was still showing under process.

I have requested many times for refund and also try to reach to you customer care executive but they are also not responded on chat n not giving the refund.

My order no is [protected]

We are try to reach them via chat but they ignoring our messages as well as they are not giving the resolution on that
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Complaint Status


[May 01, 2019] Zomato customer support has been notified about the posted complaint.
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    11%
    Complaints
    4608
    Pending
    0
    Resolved
    484
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View Full Information
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