Zomato — order instructions not followed

Address:Raipur, Chhattisgarh, 492015

I had ordered 2 fish curries and instructed the hotel (Hotel aalishan, pachpedi naka, raipur) to keep one normal spicy and to keep the other one not spicy at all as it is for a child. But they gave too spicy fish curry. Neither the child could eat nor me. It was full of oil and spice. Pure unhealthy food. Instructions were totally not followed.
Order number - [protected]
Subhasmita rout
The worst part was even the zomato support service is not punctual. I was asking them repeatedly to make me chat with a zomato agent but they did nothing.
I want my money back in this case for those 2 fish curries as they were totally spicy and unhealthy. If not returned that will violate the rules of zomato.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7777
    Pending
    0
    Resolved
    700
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information