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Zomato — order was cancelled and by the restaurant and now i'm paying the penalty

I didn't get any call from the restaurant and when i tried call the restaurant the didn't pick up the calls and they are claiming they called me like 5/6 times and i called the restaurant 10 / 12 times they didn't answer my calls i was not able to get any food that night please check and remove my penalty

My order number -[protected]
I'm uploading the screenshot of my call logs on that time

order was cancelled and by the restaurant and now i

Complaint Status


[Jun 02, 2019] Zomato customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    11%
    Complaints
    4409
    Pending
    0
    Resolved
    472
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002