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Zomato — pathetic and unprofessional customer service

Please find the below attached order summery for the reference

We have ordered 3 items from rolls mania viman nagar through using zomato app but the delivery person come without the shake which we have paid for.. And zomato care person already had a word with rolls mania manager name vijay said very clearly that he dose not have shake available but still why the zomato person said that u can send the order without the shake we will speak to the guest but i have not spoken with anyone regarding the same,, i want to know why this kind o[censored]seless service your giving to the consumers. And the delivery person is not bother at all. Because of this nonsense things of zomato staff i am sleeping without food. Very poor and pathetic service.
pathetic and unprofessional customer service
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Mar 11, 2018
Updated by viju000000
and the zomato person has cancelled the order above all . to hide his mistake
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    Zomato
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    4679
    Pending
    0
    Resolved
    487
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
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