Zomato — pathetic food quality served by kabuliwala through zomato

Address:Address: 4th Floor, Saket Building, 44, Park St, Mullick Bazar, Taltala, Kolkata, West Bengal 700016

My husband had ordered food from this restaurant by the name kabuliwala at chinar park (Address: chinar park, tegharia, rajarhat, kolkata, west bengal 700052) phone :[protected], +91-[protected].

Pathetic food and an absolute ripoff experience ordering food from this restaurant sometime last month. The biryanis that i ordered were the worst i’ve ever eaten in my life. Even the dogs won’t eat that if they were fed the same items that we ordered. This place is a big cheat. They took advantage of the lockdown by selling third grade food. And it’s a shame that zomato is promoting such brands in the market simply by cheating customers by selling sub standard quality food. Such crooks should be banned from doing business with their trade licence revoked. Worst experience ordering food from this place and ordering it through zomato who are the main culprits here.

Zomato along with this restaurant is responsible for colluding with such restaurants as they work on commission basis for every order that gets placed through the zomato app.

My husband posted reviews several times on their food review corner about kabuliwala chinar park but zomato has been taking them down time and again and making threats to delete the profile permanently. There isn't any violation of their community guidelines as i can understand because we haven't used any derogatory remarks or tried to cast aspersions on them. I believe it is the right of every individual to make informed and prudent decisions on ordering food from any restaurants based on the review posted by individuals and the experience shared by every individual and zomato has no rights to take them down as they like just because it makes them uneasy and wary of the truth.

I would like for this this matter to be given serious consideration and necessary action taken against the colluding parties. Both the restaurant and the food aggregator should be held liable.

Following individuals may be contacted in this regard :

Zomato customer care details zomato customer care number
Zomato customer care number [protected]
Zomato toll free number na
Zomato helpline number [protected]
Zomato complaint number [protected]
Zomato contact number [protected]
Zomato customer support email id [protected]@zomato.com, [protected]@zomato.com, [protected]@zomato.com, [protected]@zomato.com

Deepinder goyal
Founder & ceo
Deepinder. [protected]@zomato.com
Deepinder. [protected]@gmail.com

Deepak ahluwalia
Vice president
Deepak. [protected]@zomato.com
[protected]@gmail.com

Mohit sardana
Coo - food delivery
[protected]@yahoo.com
Mohit. [protected]@zomato.com

Following are their local address' in calcutta

Address: en - 9, 9th floor, ray's it park, sector v, bidhannagar, kolkata, west bengal 700091
Hours:
Open ⋅ closes 6:30pm
Phone:[protected]

Address: 4th floor, saket building, 44, park st, mullick bazar, taltala, kolkata, west bengal 700016

Address: 11a, bosepukur, kasba, kolkata, west bengal 700042

Headquarters: dlf phase v, gurugram, haryana, india
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