Zomato — pathetic system support order cancelled at last minute

Address:

122003

Order ID [protected] got cancelled few mins before it was supposed to arrive at my door step. Order was earlier confirmed and then I was told that it's a black zone after approx 30mins. At the same time another order from Zomato got delivered at the same address.(Order ID [protected]). What kind of justification is this that the rider can't deliver to this black zone anymore. I need an answer. Why did the order get confirmed. I have all the messages and screenshots. This will definitely be circulated. NO MORE ZOMATO people will definitely die hungry one day.