[Resolved]  Zomato — payment paid but order not confirmed

Address:831005

Dear sir, I booked order jst ryt now and pay also from net banking but order not confirmed, why sir this happened 3 times with me .last time I booked 2 order of 27th January that day same issue, I lost total 152.5 rs.I request that please refund my money and improve service by zomato,
It is very hurtful for customer bcz customer have trust on your site that do pay before delivery, so notice this point always.
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Jan 29, 2019
Complaint marked as Resolved 
Dear zomato I booked order and pay money from net banking but order not confirmed and paid money, this type harassment 3 times happened with me .2 times on 27th January, and 1 time today .Plz refund my money
Zomato customer support has been notified about the posted complaint.
Jan 29, 2019
Updated by Hasan Rza
This is my net banking statement plz solved my problem and refund my money .thnks

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When i ordered a non veg thali from food junction at last i was paying the money from my phonepay account after that my money was deducted from my account but my order was not placed..
Is that kind of service you provide to the customer..very shameful.
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