Zomato — poor management

I ordered in Zomato khadai paneer from mittal hotel (hisar)for delivery sundar nagar(hisar). I paid in advance by paytm.The ordered will have reached 9:[protected].
But order was not reached and my money time and had waste. I loss my money. Customer care was not responding. No replied by customer care chat centre.

Where is my money?? Who is responsible for it. It is totally harassment. It is the best example of Poor management poor Service. I am still hungry due to bad service.

Contact:-[protected]
Amandeep singh
Hisar