[Resolved] Zomato — poor zomato service | |||||
I had ordered pizza from zomato on sunday 30/01/2018 and when received it, complained about the same, because of it's inediblity. They kept saying that they had escalated the issue but that didn't help my cause. I had wasted 4+ hours on customer service and they didn't address my concern. They refused to take their food away and refund my money. I need to be provided service that i'm paying for and anything less is unacceptable. The topping of the pizza was lopsided and only the base was there to be eaten. I kept telling them that this is not acceptable, and they kept giving me standard reply instead of addressing my concern. Was this information helpful? | |||||
Nov 6, 2018 Complaint marked as Resolved Zomato customer support has been notified about the posted complaint. Verified Support Oct 02, 2018 Zomato Customer Care's response Hi, please share your registered contact details so that we can get this checked
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3 Comments | |||||
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so late night i cannot do anything i m complaining plz refund or else take some action